Innovation |
Living this value means that we will seek to:
- Foster innovative ideas and solutions to deliver exceptional results; and
- Continuously seek new and better ways to serve our clients
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Integrity |
Living this value means that we will seek to:
- Consistently honour our commitments;
- Uphold ethical, honest behaviour;
- Ensure open and transparent communication; and
- Behave with integrity in all our actions, always acting in the best interest of the organisation.
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Professionalism |
Living this value means that we will seek to:
- Serve with utmost respect, competence and professionalism;
- Display punctuality, reliability, dependability and a commitment to meet deadlines; and
- Co-operate with all role players.
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Customer Centric |
Living this value means that we will seek to:
- Place customer service excellence at the centre of everything we do;
- Create a nurturing environment by partnering with our clients and
- employees, and in the way in which we care and support them;
- Always be available and accessible in providing public services to our society; and
- Understand customer needs and respond timeously, efficiently and effectively to customer queries and requests.
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Commitment |
Living this value means that we will seek to:
- Do our best to get work done;
- Be selfless, resolute, purposeful and steadfast;
- Be committed to efforts of job creation, alleviating poverty and reducing inequality; and
- Display a solution-driven attitude and commitment to serve.
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Caring Organisation |
Living this value means that we will:
- Invest in the growth and development of our staff members;
- Invest in the wellbeing of our staff member; and
- Create a learning organisation.
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